Evaluation Guide




A Guide to Evaluating Enterprise Social Relationship Platforms


For any organization actively on social media, it is imperative that they use a social relationship platforms (SRP) that meets all their needs. Finding the best enterprise SRP that works across your entire organization can be challenging.

When assessing a SRP, make sure your decision is based on the long-term needs of your organization. This buyer’s guide provides a framework to help you make a solid and confident investment that will meet the expanding social media needs of your organization.

Evaluating Enterprise Social Relationship Platforms

    This guide will help you: 

    Evaluate social relationship platforms based on the needs of your organization in the long term

    Give you a better understanding of how your organization’s social needs map to what a social relationship platform offers

    Understand the current capabilities of social relationship platforms




In this guide you will find:


The 10 Essential Capabilities of an Enterprise Social Relationship Platform: 
 

    1. Social Media Management
    2. Engagement
    3. Integrations
    4. Collaboration
    5. Compliance
    6. Security & Governance
    7. Scalability
    8. Global Support
    9. Analytics & Reporting
    10. Education & Training

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